12:15 PM⚠2 cash orders reached the kitchen screen 4 minutes lateFront counter iPad had no internet 12:10–12:14 · the kitchen printer printed them on timeOrders
12:10 PM⚠Front counter iPad was offline 12:10–12:14It kept taking cash and sent the orders when it was backDevice
11:58 AM✎Sabik changed the price of Classic Burger · $9.25 → $9.50Owner app on laptopItem
11:45 AM🙈Sabik hid Gulab Jamun (2) from the registerOwner app on laptopItem
11:20 AM🔒Leo was locked out for 5 minutes after 5 wrong PINsFront counter iPad · signed in at 11:26 AMPerson
11:05 AM🏠Leo opened Owner pages · MenuFront counter iPadPerson
10:30 AM🔑Sabik signed in to the owner appChrome on Mac · Dallas, TX
Yesterday · Monday, October 13
8:40 PM⚠Couldn’t text the receipt for #61 · The number can’t receive textsFront counter iPadOrder
3:02 PM🛡Sabik let Shift lead view Orders and reportsRole changed · Owner app on laptopRole
2:10 PM👤Sabik added Tariq Hassan as CookTemporary PIN given · Owner app on laptopPerson
1:55 PM🖨Sabik connected Kitchen printer · prints kitchen ticketsOwner app on laptopDevice
Saturday, October 11
9:12 AM🔑Sabik reset Leo’s PIN · Leo chose a new one at 9:20 AMOwner app on laptopPerson
8:47 AM⚠Refund on #12 failed · The card’s bank didn’t answerFront counter iPad · refunded at 8:52 AM after “Try again”Order
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Everything people do (refunds, cancels, price changes, new staff…) and anything that goes wrong (a declined card, a printer out of paper, a tablet offline) shows up here in plain words.